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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will open. It includes elaborate information about all the actions that you can carry out on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive range of instructional videos describing how to use our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you searching for, take a glimpse at our extensive Frequently Asked Questions database, which includes questions asked by actual people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries in an attempt to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of tech support engineers available 24/7/365 and eager to assist you with any question. Each support ticket you submit will be responded to in less than one hour (the average support ticket response time being about 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 214991

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com